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  • Am I able to pay with cash?
    No, we do not offer cash as a payment method for orders or returns.
  • How can I purchase from your site if I don't have Apple Pay?
    We accept all major Debit and Credit cards. You may select your preferred payment method at checkout. Be sure to verify card and account details prior to submitting your purchase to avoid any interruptions with your order.
  • Is there a way I can add/edit items after checkout?
    Unfortunately, no. We have no way to alter orders after transactions are complete.
  • I forgot to use my discount/coupon/promo code, can it be applied after checkout?
    No, we cannot apply discounts after transactions are complete.
  • Is Same-Day Delivery offered in my area?
    If you are outside of our delivery zone, check back periodically as we are working to expand our zones.
  • When will my Same-Day order arrive?
    Orders are delivered during the delivery window you’ve selected on the day of your choice.
  • Are there additional fees or minimum order requirements for Same-Day Delivery?
    Items are competitively priced. There will be a delivery fee used to pay for our delivery service. There's also a minimum order requirement of $15.
  • How can I contact you regarding my Same-Day Delivery order?
    For any order or site support, please us our chat or contact us at info@hairnowshop.com.
  • How do I submit for a return?
    Fill out the Hair Now Products Return/Exchange form found on our website, and include the completed Return/Exchange Form with the item(s) being returned.
  • How should my return item(s) be packaged?
    Package your return in a well-padded envelope to prevent damage during transit.
  • Which service should I use to mail back my return?
    Mail can be returned via United States Postal Service (USPS) or any additional mailing service.
  • Will I be contacted once my return is received or accepted?
    An email confirmation will be sent once your return is received and processed.

FAQ

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